Welcome to our Subscription Box Service! We are delighted to have you as part of our community. Please review the following policy to understand the terms and conditions associated with our subscription boxes.
1. Subscription Overview
By subscribing to our service, you will receive a carefully curated selection of products delivered to your specified address or available for in-store collection on a monthly basis. Each subscription box contains a variety of items, including but not limited to our core range, exclusive selections, and seasonal previews.
2. Subscription Plans and Pricing
Our subscription boxes are available at various pricing tiers, each tailored to offer a unique selection of products. The cost of each subscription box will be clearly stated at the time of subscription. All prices are inclusive of applicable taxes unless otherwise stated.
3. Billing and Payment
- Payment Schedule: Subscriptions are billed on a monthly basis. Payment will be automatically deducted from your chosen payment method on the same day each month, corresponding to your initial subscription date.
- Payment Methods: We accept various payment methods, including credit/debit cards and online payment services. By subscribing, you authorize us to charge your chosen payment method for the subscription fee on a recurring basis.
4. Shipping and Delivery
- Shipping Costs: Subscription boxes include free shipping unless otherwise specified. For local subscribers, an in-store collection option is available.
- Delivery Schedule: Subscription boxes are dispatched within 7 working days of your payment going through. Delivery times may vary based on your location and shipping method.
- Shipping Address: It is your responsibility to ensure your shipping address is accurate and up-to-date. Any changes to your address should be made at least 7 days before the next billing cycle to ensure proper delivery.
5. Cancellations and Modifications
- Cancellation Policy: You may cancel your subscription at any time. Cancellations must be made at least 7 days before the next billing cycle to avoid being charged for the upcoming month. To cancel, please contact our customer service team or manage your subscription through your online account.
- Modifying Your Subscription: Changes to your subscription plan, including upgrades or downgrades, can be made through your online account or by contacting our customer service team. Please allow up to 7 days for changes to take effect.
6. Returns and Refunds
- Return Policy: Due to the nature of our products, we do not accept returns on subscription boxes. If you receive a damaged or defective item, please contact our customer service team within 7 days of receipt for assistance.
- Refund Policy: Refunds are not available for subscription boxes. In the event of a damaged or defective item, we will offer a replacement or store credit as appropriate.
7. Customer Support
Our customer service team is available to assist you with any questions or concerns regarding your subscription. Please contact us at Hello@aroma-quartz.com.
8. Changes to Policy
We reserve the right to modify this subscription policy at any time. Subscribers will be notified of any significant changes via email or through our website. Continued use of our subscription service constitutes acceptance of the revised policy.
9. Privacy and Data Protection
We are committed to protecting your privacy. Personal information collected during the subscription process will be used solely for the purpose of fulfilling your subscription and will not be shared with third parties without your consent. Please refer to our [Privacy Policy] for more details.
By subscribing to our service, you agree to the terms and conditions outlined in this policy. We thank you for your support and look forward to delivering delightful products to your door each month.
Contact Us For any questions or assistance, please reach out to us at Hello@aroma-quartz.com.
Thank you for being a valued subscriber!