Moss Agate Crystal Candle

Shipping Locations

We proudly ship nationally across the United Kingdom, ensuring that our premium houseplants, crystals and products reach you wherever you are.

Processing Time

Our standard processing time is 3-5 working days. For orders containing live plants, please note that dispatches are scheduled from Monday to Thursday to ensure optimal plant health during transit. All other orders are dispatched Monday through Friday.

Shipping Methods

We partner with trusted carriers such as DPD, Evri, and Royal Mail to deliver your orders safely and promptly. Shipping costs are calculated at checkout, and we are pleased to offer free delivery on orders of £45 or more.

Order Tracking

Once your order has been processed, you will receive an email containing your tracking information. This allows you to monitor your package’s journey and estimated delivery time.

Delivery Issues

In the unlikely event that you encounter any issues with your order, please do not hesitate to contact us at hello@aroma-quartz.com. We are committed to resolving any problems swiftly and to your satisfaction.

Packaging

We take great care in packaging our houseplants using plastic-free materials to ensure they arrive in perfect condition. Our goal is to provide you with healthy, vibrant plants and an eco-friendly experience.

Returns and Refunds

For detailed information on our returns, exchanges, and refunds policy, please refer to our Returns and Refunds Policy.

Contact Information

For any delivery-related inquiries or issues, please reach out to our customer service team at hello@aroma-quartz.com. We are here to help and ensure you have a pleasant shopping experience with Aroma Quartz.

Thank you for choosing Aroma Quartz. We appreciate your trust in us to deliver high-quality houseplants and products to your door.